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Xtrac Restoration Testimonials

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Here's What Our Clients Are Saying:

Evencio C.
8-04-16
Katy, TX
Project: Repair Damage or Clean Up After a Fire
Comments: Very happy with the job done .A complete redone of a duplex 3 bedrooms 2 bathrooms Kitchen Irving room floors the roof including complete frame, this duplex caught fire and and was completely rehab from top to bottom.Frank Lara and his crew did a great job. Thanks a lot.

Jason L.
08-15-16
Very professional work. I thought they did a great job.

Richard E.
08-13-16
Job was perfect. High quality work and all completed as scheduled Highly recommend Xtrac

Hung N.
08-06-16
Xtract Restoration has Good quality and Good service.

Ann A.
7-19-2016
Houston, TX
Project: Repair Damage from Dry-rot, Water or Pests
They were very professional and showed up on time. They helped us during a challenging time, when our home flooded, and they were able to help us through the processes.

Armand B.
7-19-2016
Houston, TX
Project: Install or Repair a Roof
They did a good job for us. We had some communication trouble with the crew due to language barrier, but they did a good job and cleaned up after their work. We got them two other jobs after ours. I recommend their work

Alexander M.
08-12-16
Overall good experience but I had to call Xtrac twice to repair leaks after the roof had been installed. Xtrac sent the repair man next day and the leaks were fixed.

Jon S.
08-09-16
They did a very very good job for me. Very eAddy to work with. Done on time and budget! I will recommend them

Richard W.
5/19/2016
Houston, TX
Project: Install or Replace an Asphalt Shingle Roof
The only thing I wasn't happy with was the pick-up of the old roofing nails using the magnet. When I complained they did send a man out and he went over the yard again and picked up the remainder Ok now

Richard E.
12/03/2015
Houston, TX
Project: Install or Replace an Asphalt Shingle Roof
Frank Lara is a straight talking guy no BS He delivers what he promises. Crew showed up at 7AM and worked until dark. They showed up again the next morning at 7AM and finished up 3 hours later by 10AM. I was impressed with their professionalism. they cleaned up the yards and driveway very thoroughly before leaving. I paid 1/2 when the materials arrived and the old roof was already mostly removed. I paid the other 1/2 the day after the job was finished. I could not ask for a better contractor experience.

Joyce A.
12/03/15
Houston, TX
Project: Install or Replace Tile
Quick response and availability. Took out part of wood flooring that had dry rot, replaced flooring. took up old vinyl floor tile in kitchen and replaced it with new adhesive tile. Did a nice job, finished within two days. Would hire again.

Homeowner
9/17/2015
Missouri City, TX
Project: Repair Damage from Dry-rot, Water or Pests
The workers on my project was on time each day and did a great job.

Scott C.
6/25/2015
Houston, TX
Project: Repair Damage from Dry-rot, Water or Pests Satisfied!

Winston C.
2/02/2015
Project: Repair Damage from Dry-rot, Water or Pests
Xtrac Restoration, of Houston, Texas, has just finished a series of jobs for us-renewing a French drain and installing new gutters; removing old water damaged flooring and replacing it; and rebuilding built-in shelves and desk connecting the shelves. We cannot be more well pleased with the work Frank Lara's crews did. We are already planning more work for him to do. Frank is easy to work with, understands what you are talking about, and wants to please. After having checked with other contractors, I found that he was quite reasonable in his charges, all of which are fully explained in his bid. George R.

12/26/2014
Houston, TX
Project: Install or Replace an Asphalt Shingle Roof
My overall experience was better than expected. I would recommend Paul and his company. They also replaced the siding on my garage and I was also pleased with the results.

Lauren W.
12/22/2014
Houston, TX
The did the work very efficiently and made sure the work was done.

Italo F.
12/22/2014
Houston, TX
Project: Install or Repair a Roof
They did a good job, they listened, and I have nothing but comments to say about Mr. Lara or his crew.

Marcus B
12/22/2014
Houston, TX
Project: Repair Damage from Dry-rot, Water or Pests
They were very helpful with options. They were cost effective and just as efficient. They were always on-time and did what they said they would do. Frank is an excellent individual.

Micheal H.
12/12/2014
Houston, TX
Project: Repair Damage from Dry-rot, Water or Pests
Willingness to come out on weekends really helped get the project done

Homeowner
10/09/2014
Katy, TX
Project: Install or Replace an Asphalt Shingle Roof
If they move patio furniture away from anything falling on it, make sure they put it back. They didn't put mine back. I'm still finding roofing staples on my driveway 2 weeks after the installation. Make sure they clean all debris off the new roof after the installation. I am overall satisfied with their work.

Jack B.
6/04/2014
Katy, TX.
Project: Install or Replace an Asphalt Shingle Roof
They did a very good job on the roof, but did not clean up the litter that got in my swimming pool. I spent a few hours cleaning the bottom of the pool as the result. They need to cover the pool before they start so this does not happen. Overall they were very professional.

Lucy O.
9/03/2013
Pearland, TX
Project: Install or Replace an Asphalt Shingle Roof
Xtrac just finished my roof, and I am glad to give them a good review here. It was a very positive experience. They did good work, excellent follow up, and excellent pricing. By chance I managed to catch a guy in the neighborhood and asked him a few questions that led to having my roof replaced (and it needed it very badly) and I'm so glad I did it. As will all services of this nature I always go in with high skepticism hoping I'm hiring a good business that I can trust. They came through in every regard! I highly recommend them.

Diana Lara
8/21/2010
Houston, TX
Project: Install or replace an asphalt shingle roof.
I personally want to commend Xtrac Restoration on a job well done. I couldn't have asked for better service from any other contractor. Your team of experts and professionals were very efficient in getting my claim handled and the work done in a timely manner. Thank you Xtrac Restoration.

Pedro Velez
01-26-2010
Houston, TX
Project: Install or replace an asphalt shingle roof.
I want to thank Xtrac for guiding me through my claim process and getting the insurance to approve my roof. I was hesitant at first but was truly satisfied with the finished product. Thanks once again for your hard efforts.

Richard Garcia
8/05/2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
Xtrac Restoration was the best thing that could have happened to us in our time of need. We spoke to a couple of other contractors to handle our claim and they all failed us with broken promises. After hurricane Ike came through and destroyed our roof and the Insurance Company did not want to pay enough money to take care of all the damages caused by the storm Xtrac offered us an alternative to my claim and they were able to get me a full roof replacement and I was very impressed by how quickly they replaced my roof. I recommend Xtrac Restoration to anybody.

Larry Soto
9/15/2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
I was very hesitant about calling the flyer because I thought it was just another fly by Night Company trying to sell something but I decided to go ahead and give them a call for a free estimate and Xtrac Restoration came right over and I was very impressed with the amount of customer service they provided. I have to admit I had my reservation but Xtrac Restoration catered to my every inquiry and they always followed through with their promises

Hazel Piggie
8/13/2009
Humble, TX
Project: Install or replace an asphalt shingle roof.
It was a Saturday and I really didn't want to be bothered and I saw this guy at my door and I said "Whatever this guy is selling I'm not buying" I opened the door and my first reaction was to just tell this guy I didn't want to be bothered. But I listened to what the Claims Project Consultant had to say and I have to admit I was very interested in what this company had to offer. One of the references lived in my area and they offered for me to come to their home and see the work Xtrac Restoration done. Xtrac even worked out a payment plan on my deductible.

Valery Jones
8/18/2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
I was very pleased with the staff and management at Xtrac Restoration. They provided me with excellent customer service. They were available anytime I had a question or concern so thank you Xtrac Restoration.

Rigoberto Izaguirre
8/20/2009
in Houston, TX
Project: Install or replace an asphalt shingle roof.
I was very hesitant because I heard how some people in my area were being ripped off by crooked contractors so I didn't think this company was any different. Well they proved me wrong. I couldn't have been more pleased than I was with Xtrac Restoration.

Carl Sloan
10/05/2009
Humble, TX
Project: Install or replace an asphalt shingle roof.
I travel a lot with my job and I couldn't manage the time to deal with my insurance company. Xtrac Restoration not only did an awesome job on my roof but they interfaced with the insurance company and handled my claim in a professional manner.

Johnny Nguyen
11/02/2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
I received a flyer from Xtrac Restoration and I decided to have them come to my home and give and inspection. They made me aware of the damage I had and was able to get my roof approved by the insurance company and got other substantial work done. Thanks Xtrac.

Jose Leon
09/04/2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
Xtrac was very efficient in getting me a new roof and a lot of interior work done to my home. I was very pleased with the production crew who was very clean and courteous in handling my home and my property.

Marvin Shipp
1/14/2009
Friendswood, TX
Project: Install or replace an asphalt shingle roof.
I was referred by my neighbor who had contracted with Xtrac Restoration. I was very impressed with the work they performed on my neighbor house so I contracted with them to do my house and was very satisfied with the quality of service.

Sergio Villarreal
10/12/2009
Friendswood, TX
Project: Install or replace an asphalt shingle roof.
I was referred by my father-in-Law Larry Soto who also received services from Xtrac. I was very impressed with how they negotiated my claim with the insurance company and met with the insurance adjuster and made sure my claim was paid out to cover the damages. I recommend Xtrac Restoration to anyone!

Sheri Contella
10/12/2009
Friendswood, TX
Project: Install or replace an asphalt shingle roof.
I filed a claim for hurricane Ike and was denied by my insurance company. One of the claims project consultants with Xtrac Restoration inspected my roof and told me I had hail damage. They got my roof approved and they also got the insurance company to cover the leak I had in the master bedroom.

Sue Patillo
11/25/2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
I was having trouble with my insurance company with damages I received from hurricane Ike. I was referred by a lady who I attend church with to give Xtrac Restoration a try. They got the insurance to cover my roof and they worked with me on my deductible. Thanks Xtrac.

Robert Porter
10/14/2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
I received only $1,400.00 from my insurance company to replace my roof. I contracted with Xtrac restoration who not only got my full roof paid for by the insurance company they also got me new gutters and got the insurance to cover some leak damage inside my house.

Yesenia Bonilla
11/04/2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
I was nervous about filing a claim with my insurance company because I feared that my insurance would go up. Xtrac Restoration educated me on the procedure and how it works. Xtrac got the insurance company to approve me for my damages and they also provided me with a warranty on labor and I sent the information in to my insurance company any they gave me a discount on my policy. Thanks guys.

Pam Davis
10/12/2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
I want to thank Xtrac Restoration for coming though for me. I had been battling it out with the insurance company on my claim for damages due to the hurricane. Thanks for handling my claim and helping me through the process.

Miguel Lomas
09/20/2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
I requested and estimate from Xtrac Restoration found there estimate to very reasonable compared to other contractors. I was very impressed with the work they did for me and my neighbors. I recommend Xtrac Restoration anyone.

Carlos Velez
11-06-2009
Houston, TX
Project: Install or replace an asphalt shingle roof.
I was recommended to Xtrac by my nephew who utilized their services and they were able to get the insurance company to cover damages that was overlooked by the insurance company from a previous claim and they were able to work with me on my deductible. Thanks Xtrac.

Eric Murphy
08-13-2009
Humble, TX.
Project: Install or replace an asphalt shingle roof.
My wife and I want to thank you guys for all of the hard work and effort you guys put towards making our home look beautiful. I don't know how you guys did it but whatever you done thank you. We look forward to inviting the family over for the holidays to our home, and trust me you guys got some referrals coming your way LOL...

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